Dell Recruitment 2020 for B.E / B.Tech / Any Degree Freshers as Technical Support

Dell Recruitment 2020 | Freshers | B.E / B.Tech / Any Degree | Technical Support | Bangalore

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Dell Recruitment 2020: Dell is hiring B.E / B.Tech / Any Degree Freshers Candidates for Technical Support in Bangalore. All the respective Degree Holders are eligible for this job and the full requirement and apply link are given below in this post.

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Eligibility Overview:

Name of CompanyDell
Name of postDell Recruitment 2020
QualificationsB.E / B.Tech / Any Degree
PositionTechnical Support
Experience Required0 – 4 Years
Job LocationBangalore

Detailed Eligibility Criteria

  • B.E / B.Tech / Any Degree Freshers are eligible to apply for Dell Recruitment 2020.

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  • Desired Experience: 0 – 4 Years

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What you’ll achieve

As part of our Technical Support team you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns on IT investments, drive efficiencies and reduce costs.

You will:

  • Provide first level Support on Dell supplied products and/or peripherals
  • Assign incidents in line with documented guidelines and procedures
  • Demonstrate good judgment in analyzing information to make routine decisions.
  • Handle inbound calls, emails, and web interface to support existing and new customers.
  • Learn Dell Technologies products & services and should be able to identify how these products and services align to customer needs.
  • Be compliant and adhere to process design as per the management decision.
  • Cooperate and collaborate with colleagues, cross- functionally, to support the technical solution process.
  • Understand the administrative and operational requirements of the job.
  • Clearly and concisely log and track details of solutions provided to resolve customer issues while maintaining and updating customer database

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Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements:

  • First-rate customer focus, phone etiquette and work ethic
  • Excellent communications skills
  • Graduate Fresher to 4 years of relevant work experience required
  • Undergrad with 1 year of relevant work experience required
  • Should be willing to work in shifts in a 24 x7 work environment •       Should be residing within Transport Boundaries
  • Ability to handle stressful situations.
  • Goal/Career oriented and self-motivated

Desirable Requirements:

  • Good Knowledge of PC Hardware/Software for desktop & portable systems
  • Any relevant Certification/Qualification.

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How to Apply to the Post of Dell Recruitment 2020:

  • All the candidates should check whether they are eligible for this post or not.
  • All the eligible and interested candidates can apply for Dell Recruitment 2020 from the link given below.

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