IBM Recruitment 2021 | B.E / B.Tech / BCA / Any Bachelor’s Degree| Technical Support Associate | Bangalore

IBM Recruitment 2021: IBM is hiring B.E / B.Tech / BCA / Any Bachelor’s Degree Freshers Candidates for Technical Support Associate in Bangalore. All the respective Degree Holders are eligible for this job and the full requirement and apply link are given below in this post.

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Eligibility Overview:

Name of CompanyIBM
Name of postIBM Recruitment 2021
QualificationsB.E / B.Tech / BCA / Any Bachelor’s Degree
PositionTechnical Support Associate
Experience RequiredFreshers
Job LocationBangalore

Detailed Eligibility Criteria

  • B.E / B.Tech / BCA / Any Bachelor’s Degree Freshers are eligible to apply for IBM Recruitment 2021.
  • Desired Experience: Freshers

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Responsibilities:

  • Be part of a team of technical experts, motivated by a desire to facilitate customers and be responsible for providing voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA and Asia-Pacific.
  • Handling complex customer scenarios, documenting solutions, and effectively providing dependable and timely resolution to all product related technical issues experienced by customers
  • Providing remote Infrastructure support delivery and performing problem cause analysis
  • Collaborating with fellow support colleagues and other internal organizations to provide superior customer service
  • Acting as a customer advocate by working directly with customers on high priority issues to deliver timely resolution and capture customer feedback to influence process/product improvements.
  • Anticipating customer needs and effectively addressing concerns related to their issue or resolution
  • Providing direct technical assistance to customers via phone, email, and chat.

How to Apply to the Post of IBM Recruitment 2021:

  • All the candidates should check whether they are eligible for this post or not.
  • All the eligible and interested candidates can apply for IBM Recruitment 2021 from the link given below.

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